Friday, 11 March 2011

AT&T admits that the Motorola ATRIX 4G is not yet turned on for HSUPA connectivity

AT&T admits that the Motorola ATRIX 4G is not yet turned on for HSUPA connectivity
 All of those Motorola ATRIX 4G and HTC Inspire 4G owners have been wondering why their device is not performing as fast on speed tests as they feel it should. So, they did the first thing that any warm blooded human would do-they blamed the carrier, in this case AT&T, for capping upload speeds. A petition was also sent around complaining that AT&T was allowing the 3G powered Apple iPhone 4 to connect at faster speeds for data than the supposedly 4G ATRIX and Inspire handsets.

AT&T customer Keith Geissler complained to the Better Business Bureau about the slow speeds on his Motorola ATRIX 4G and was told by the carrier, "“be assured that AT&T has not ‘capped’ the upload speeds on the ATRIX. The ATRIX is a HSUPA-capable device, and we currently are performing the testing and preparations necessary to ensure that, when we turn this feature on, you will continue to have a world class experience.”

Whoa! Let's watch this again in super slo-motion. AT&T said that it is not capping upload speeds, but nothing is said about not capping download speeds. Furthermore, the carrier has not given a decent explanation on why the devices were disabled to begin with and has not given a time frame when we could expect the HSUPA connectivity to begin.

In the meantime, it seems that the 3G Apple iPhone 4 has faster data speeds for the time being than both the ATRIX 4G and the Inspire 4G. Of course, as AT&T says, this eventually will end and users of the two Android devices will get to enjoy the speed that they expected-and paid for. When this will be though, remains up in the air.

source: Xda-DevelopersForum via BGR

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